Support Center

Devices
Cloud Applications
Integration Guidelines
Accessories
Software Tools
FAQ
Contact Support
CoolMasterNet
CoolPlugs and CooLinkHub
CoolPlug (Stand-Alone)
CooLinkBridge
CloudBox
CoolMasterNet
Marketing Brochure
One pager marketing brochure
Download
Technical Data
Technical data product specifications
Download
PRM
Protocol description document for programmers
Download
Installation
Quick installation guide
Download
Installation Video
Short installation video
User Manual
Detailed user manual for Settings and Configuration
Submittals
Submittal sheets for US market
Download
CSI
Detailed description document for Specifiers
Drawings DWG
CoolMasterNet drawings in DWG format
Download
Drawings DXF
CoolMasterNet drawings in DXF format
Download
CoolPlugs and CooLinkHub
Marketing Brochure
One pager marketing brochure
Download
Technical Data
CoolPlugs and CooLinkHub technical data
PRM
Protocol description document for programmmers
Download
Installation
Quick installation guide
Download
Submittals CooLinkHub
Submittal sheets of CooLinkHub for US market
Download
Submittals CoolPlug
Submittal sheets of CoolPlug for US market
Download
Drawings CooLinkHub
CooLinkHub drawings in DXF format
Download
Drawings CoolPlug
CoolPlug drawings in DXF format
Download
CoolPlug (Stand-Alone)
PRM
Programmers reference manual for CoolPlug as a stand alone solution
Download
Submittals
Submittal sheet of CoolPlug for US market
Download
Drawings CoolPlug
CoolPlug drawings in DXF format
Download
CooLinkBridge
Zone Control Systems
HRV
Heat Pumps
Special HVAC
Chillers
Modbus HVAC units
Under Floor Heating systems
Marketing Brochure
One pager marketing brochure
Download
User guide for Daikin and Izone
Detailed user guide for connectivity to Daikin and Izone zoning systems
Download
User guide for Actron
Detailed user guide for connectivity to Actron zoning systems
Download
Marketing Brochure
One pager marketing brochure
Download
Marketing Brochure
One pager marketing brochure
Download
User guide for Daikin Altherma
Detailed user guide for connectivity to Daikin Altherma Air to Water heat pump
User Guide for LG Therma V
Detailed user guide for connectivity to LG Therma V Air to Water heat pump
Marketing Brochure
One pager marketing brochure
Download
Marketing Brochure
One pager marketing brochure
Download
Marketing Brochure
One pager marketing brochure
Download
Marketing Brochure
One pager marketing brochure
Download
CloudBox
Installation
Quick Installation guide of the device for enabling Application services
Submittals
Spec sheet data for US market
S21 splitter for Daikin
CN105 splitter for Mitsubishi Electric
Temperature sensor
On/off external adapter
Multi connections router
Cellular Router
S21 splitter for Daikin
Technical Data
Spec sheet data for S21 splitter device for Daikin units
Submittals (for US market)
Spec sheet data for S21 splitter device for Daikin units
CN105 splitter for Mitsubishi Electric
Technical Data
Spec sheet data for CN105 splitter device for Mitsubishi Electricunits
Submittals (for US market)
Spec sheet data for CN105 splitter device for Mitsubishi Electric units
Temperature sensor
Technical Data
Spec sheet data for external temperature sensor for CoolPlug
Submittals (for US market)
Spec sheet data for external temperature sensor for CoolPlug
On/off external adapter
Technical data
Spec sheet data for external on/off adapter for Mitsubishi Electric units
Multi connections router
SheevaPlug
Technical data for the routing device for multiple network connectivity to a single CoolAutomation product
Cellular Router
Cellular Router
Specification document for the 3G/4G router
Control App
Management App
Service App
Cloud API
Control App
Marketing Brochure
One pager marketing brochure on the Control Application
Download
Management App
Marketing Brochure
One pager marketing brochure on the Management Application
Service App
Marketing Brochure
One pager marketing brochure on the Service Application
Download
Cloud API
Marketing Brochure
One pager marketing brochure on the API Capabilities
Developers' guide
API description document for developers
Download
Software Configuration Tool
Software Configuration Tool
Software Tool
CoolAutomation Configuration Tool
Download
How to Use CoolAutomation Configuration Tool
Short video, explaining all the functionality of the configuration tool, step by step
Download
Cloud
Local Network
Cloud
Amazon Alexa
Step-by-step integration guidelines with Amazon Alexa for Voice control
Download
Ecobee
Step-by-step integration guidelines with Ecobee thermostats
Download
Google Assistant
Step-by-step integration guidelines with Google Home for Voice control
Download
Local Network
KNX Guidelines
Detailed guide for native integration with KNX networks
Download
ModBus Guidelines
Detailed guide for integration with Modbus networks
Download
BACNET Guidelines
Detailed guide for integration with BACNET networks
Download
Rest API
Detailed guide for integration based on Rest API
Download
HDL
Detailed guide for native integration with HDL Home automation systems
Download
Crestron
Detailed guide for native integration with Crestron Home
Download
FAQ
Integration
Cloud applications
Accessories
FAQ 1

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nd minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

FAQ 2

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nd minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

FAQ 3

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nd minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

FAQ 4

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nd minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

FAQ 5

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nd minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

Contact Our Customer Support

This form is dedicated to after sales support, for products that are already installed or during an installation process.
For solution design, compatibility and other pre-sale questions, please click here.

Contact Details

Project Details (Optional)

Product Details

Problem Description

Attachments