Service Provision App

Double the Productivity of Your VRF Specialists!

50% of your Senior VRF Engineers’ time is spent on the road or waiting.
With CoolAutomation’s Remote HVAC Solution, your most precious teammate
can diagnose the faulty system remotely, freeing up more time for new customers.

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Remotely Manage
Your HVAC Service Provisioning

Your cutting-edge solution for HVAC Service Companies and professionals like yourself, providing the ability to remotely and intelligently diagnose, service, and control any HVAC system.

Continuous HVAC
system monitoring

Technicians, installers and service professionals can access, diagnose and resolve errors remotely.

Machine Learning
Predictive Maintenance

Smart algorithms monitor specific system parameters enabling predictive maintenance through the detection of technical and operational anomalies.

Software Category finalist in the AHR Expo 2022 Innovation Award

How Does It Work?

The Remote HVAC Service Solution consists of an intuitive cloud-based application and an IoT-enabling edge device - the CloudBox, which easily plugs into any VRF HVAC system. The solution is Plug & Play. It automatically detects the HVAC system and available units. Once connected to the cloud, all brand-specific parameters of the connected systems will be immediately and continuously collected, analyzed and presented in the application.

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Advantages

Remote Access and Monitoring

Remotely access the HVAC system
from anywhere and analyze data using a friendly interface

Real-Time Alert Notification

Receive instantaneous alerts for errors
and malfunctions

Predictive Maintenance

Take proactive steps to prevent system downtime

Historical Performance Data

Review HVAC system health and
performance data ensuring it is consistently
functioning optimally

HVAC COMPATIBLE BRANDS

“From a service manager’s position, having the ability to remotely monitor and diagnose is a real benefit for our company and our clients. It both saves time and money, and best of all – ensures minimal downtime, comparing to traditional diagnostic methods.

The GUI is fantastic, making for easy diagnostics and having the ability to sort data accordingly.”

Josh Morgan | Service Manager, Cooltimes Industries

We have enjoyed working with CoolAutomation’s product for years, and look forward to continuing with new innovations.

We work primarily with high-end residential homes and have used CoolMasterNet to achieve simplified integration into Home Automation systems. We also use CoolAutomation’s Service Provision App, allowing us to achieve remote diagnostics and offer our customers an enhanced service.

We can now solve issues remotely and avoid sending a technician for each issue. And when a technician is needed on-site, we can diagnose the issue prior to sending him, so that he will arrive on-site with the right tools and spare parts.

Joe Baize | Construction Field Supervisor, Cassidy Air Conditioning

Awards

AHR Expo 2022 Innovation Awards Finalist

Service Provision Solution Documentation

Brochure

Service Provision Solution

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