With CoolAutomation’s HVAC Remote Diagnostics, your HVAC experts can diagnose a faulty system remotely, without having to leave the office and attend to the fault onsite.
The ability to diagnose issues remotely means you can assign the right professional with the right tools to resolve the problem, before visiting the site. This maximizes the productivity of your most skilled professionals, allowing them to invest more time troubleshooting complex cases, and traveling onsite only when really needed.
Remotely diagnose, control, and monitor performance with real-time data analysis and error alerts.
Technicians, installers and service professionals can access, diagnose and resolve errors remotely, and in real-time.
CoolAutomation’s HVAC Remote Diagnostics solution consists of an intuitive cloud-based application and an IoT-enabling edge device – the CloudBox, which plugs into your HVAC system. It then automatically detects the HVAC system and available units.
Once connected to the cloud, all brand-specific parameters of the connected systems will be immediately and continuously collected, analyzed and presented in the application.
The HVAC technician can then register to receive real time alerts and have 24/7 access to the remote systems, with all its service related parameters – for deep diagnostics where needed.