HVAC Remote Diagnostics

MAXIMIZE THE PRODUCTIVITY OF YOUR VRF SPECIALISTS!

50% of your Senior VRF Engineers’ time is spent on the road or waiting.

With CoolAutomation’s HVAC Remote Diagnostics, your most precious experts can diagnose faulty systems remotely, before deciding whether they are needed on-site – or they can send the right skilled person with the right tools.

This maximizes the productivity of your most skilled professional, allowing them to invest more time troubleshooting the really complex cases, or travel on-site only when really needed.

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REMOTE HVAC DIAGNOSTICS

Intelligently diagnose and control any HVAC system remotely, by applying a cutting-edge solution for HVAC Technical Service Companies and professionals like yourself

CONTINUOUS HVAC
SYSTEM MONITORING

Technicians, installers and service professionals can access, diagnose and resolve errors remotely

Software Category finalist in the AHR Expo 2022 Innovation Award

2022 Winner of the “Smart Heating and Cooling Product of the Year” Award in the 6th annual IoT Breakthrough Awards program

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How Does It Work?

The HVAC Remote Diagnostics Solution consists of an intuitive cloud-based application and an IoT-enabling edge device - the CloudBox, which easily plugs into any VRF HVAC system. The solution is Plug & Play. It automatically detects the HVAC system and available units. Once connected to the cloud, all brand-specific parameters of the connected systems will be immediately and continuously collected, analyzed and presented in the application.

The technician can then register to receive real time alerts and have 24/7 access to the remote systems, with all its service related parameters - for deep diagnostics where needed.

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Advantages

Remote Monitoring

Constantly monitor the system’s performance, receive error alerts and analyze the system data in real time, by using an intuitive graphical interface

Cross-Brand, Cross-Site

Connect any compatible VRF HVAC brand to the solution, use a unified user interface and tools to diagnose the connected systems on all connected sites - from the comfort of your office

HVAC COMPATIBLE BRANDS

“From a service manager’s position, having the ability to remotely monitor and diagnose is a real benefit for our company and our clients. It both saves time and money, and best of all – ensures minimal downtime, comparing to traditional diagnostic methods.

The GUI is fantastic, making for easy diagnostics and having the ability to sort data accordingly.”

Josh Morgan | Service Manager, CoolTimes Industries

“We have enjoyed working with CoolAutomation’s product for years, and look forward to continuing with new innovations.

We work primarily with high-end residential homes and have used CoolMasterNet to achieve simplified integration into Home Automation systems. We also use CoolAutomation’s solutions, which allows us to achieve remote diagnostics and offer our customers an enhanced service.

We can now solve issues remotely and avoid sending a technician for each issue. And when a technician is needed on-site, we can diagnose the issue prior to sending him, so that he will arrive on-site with the right tools and spare parts.”

Joe Baize | Construction Field Supervisor, Cassidy Air Conditioning

Awards

AHR Expo 2022 Innovation Awards Finalist

2022 Winner of the “Smart Heating and Cooling Product of the Year” Award in the 6th annual IoT Breakthrough Awards program