CoolAutomation Introduces Internet of Climate Cloud Solutions for HVAC Service Professionals

Company Unveils Its New Remote HVAC Service Provision Solution

TEL AVIV, June 2020: CoolAutomation, an industry leader in HVAC connectivity solutions, is launching its new

cloud-based HVAC Remote Service Provision and Control Application Solutions.

The new solutions allow HVAC service professionals to diagnose HVAC problems remotely and save unnecessary

and costly travel time. HVAC professionals can now remotely troubleshoot issues using real time and historic data

trends and big-data analysis, and receive automatic error and anomaly notifications in their office or on their

mobile phones.

According to Roy Muchtar, VP of Products at CoolAutomation, “The Service Provision Solution is truly

revolutionary for HVAC service companies and professionals as it provides the ability to remotely and intelligently

monitor, diagnose, and proactively service HVAC systems”. He adds, “As the world is facing one of the major

pandemics in history, with travel restrictions affecting almost every aspect of how industries operate, it is even

more evident that having the infrastructure for remote services is an essential element in assuring business

continuity. Our new Service Provision Solution provides exactly the tools that will allow HVAC service providers to

offer remote services to their existing clients, while attracting new customers who now understand the value of

remote service for their business”.

The Service Provision Solution delivers many unique benefits such as remote HVAC diagnostics and monitoring,

customizable predictive maintenance alerts and error notifications, and built-in support for multi-vendor HVAC


Using the new Service Provision Solution, HVAC service professionals can define rules for automatically identifying

system anomalies that may indicate potential system malfunctions. Together with push notifications, this

provides a powerful and unique preventive maintenance service offering. Furthermore, in commercial HVAC

deployments, it is quite common to find more than one HVAC brand installed in one site or facility. HVAC

companies and service professionals now have a one-stop solution to remotely access, diagnose and service such

hybrid installations.

With many businesses currently rethinking expenses, these new tools can improve HVAC service providers’

efficiency and drive operational costs down: fewer unnecessary site visits and travel downtime, preliminary

‘remote visits’ that help HVAC service teams arrive prepared on site with the right equipment and spare parts,

expedited support cycle from diagnostics to repair and optimized system efficiency for better customer


In addition to the Service Provision Solution, CoolAutomation is also launching its new cloud-based HVAC Control


The Control Application allows end-users to remotely control their HVAC with features such as turning units

on/off, setting temperature setpoints, changing operation modes, setting custom schedules and more. The new

application presents immediate feedback and confirmation from the HVAC unit that the change was made and

displays actual error codes to help with troubleshooting or contacting service teams.

According to Yaron Benvenisti, CoolAutomation CEO, “As an industry leader in technologies for HVAC automation

and connectivity, we are delighted to unveil these 2 products. Our Internet of Climate (IoC) solutions are a

universal concept designed to allow any climate system to be internet-connected easily, securely, and reliably.

These technologies will play a crucial role for any professional within the HVAC service, management, or home

and building automation industries – especially in today’s accelerated rate of demand for remote technology and


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