Brisbane Australia site
challenge to reach and maintain setpoint

Daikin VRV Heat Pump

THE CUSTOMER

CoolTimes

Site: Stuartholme School

The system: Daikin VRV Heat Pump 

Stuartholme School is an all-girls private high school located in Brisbane, Queensland, Australia.
The site consists mainly of Daikin VRV connected to various types of indoor units.

THE CHALLENGE

Identify why the entire building was struggling to maintain setpoint and see how HVAC Remote service tools could simplify the setup.

THE SOLUTION

CoolAutomation’s smart HVAC Predictive Maintenance tool

By using the professional application and its advanced HVAC diagnostic tools section, we were quickly able to identify an extremely high current reading from the fan driver PCB. This was limiting the machine’s frequency, yet no fault or protection state was activated.

The Traditional Course of Action
1
Schedule a site visit
2
Travel to site
3
Connect the service tool and wait on-site for several hours to gather data
4
Analyze the service data
5
Potentially have to share the data with a senior technician to analyze
6
Locate the fault
7
Order the required parts
8
Return to the site and replace parts
9
Connect the service tool and re-analyze the data to confirm correct operation
Total of 11 working hours
CoolAutomation’s HVAC Diagnostic Tools in Action
1
Use CoolAutomation Professional Application Suite, remotely monitor the site, analyze the historical data and see the machine operation prior to fault condition
2
Identify the fault
3
Travel to the site with the correct parts and replace them
4
Monitor the site remotely with HVAC service tools, to confirm correct operation
Total of 2 working hours
Coolautomation Solution Used
Before the fix
1
Before the fix
The service data from the VRV outdoor unit below
clearly shows the fan speed at 0 and yet still
drawing 128amps. The outdoor unit continues
to run at a reduced capacity with no protection
state activated nor fault code present.
After the fix
2
After the fix
After the fan driver PCB has been replaced you
can see a rotation speed of 710 and a realistic
current draw of 8amps.

The result is

Save time for
HVAC Technician
Significant
energy saving
Enhanced tenant comfort -
before anyone even notices there is an issue

Benefits

Reduced service technician working hours
Reduced costs with no initial call-out fee
Enhanced service - one service call vs. two traditionally
System longevity - identifying problematic faults quicker, ensuring no long-term damage to the system
Maintain comfort for pupils and staff - less system downtime
Save on system energy consumption

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