Today, everything is going remote. Online shopping, museum visits, telehealth services, and even jobs have become partially remote. COVID-19 is leaving its mark on almost every aspect of life.
The HVAC realm has also been affected by the trend of remote services. But while some of the services or operations mentioned above are somewhat controversial for being remote – the HVAC realm has benefited from this trend immensely.
Remote HVAC Diagnostic solutions are helping not only to improve clients’ satisfaction, but are also saving HVAC technical services’ costs – and improving the productivity of VRF experts.
About the HVAC Remote Diagnostic Solution
The HVAC Remote Diagnostics solution provides the technical service team the ability to remotely and intelligently diagnose, service, and control any HVAC system, leading to increased system efficiency.
It enables early detection of HVAC issues before they escalate into a major one. It also provides real time alerts and allows predictive maintenance service regiments, with the benefits of being able to take proactive steps that can prevent system downtime.
More than that, the system collects historical data, so you can go back to any given moment in the system’s historical data, and even compare the system’s performance across different periods.
Detect errors before they escalate – for greater peace of mind
Continuous monitoring through HVAC diagnostic tools provides immediate alerts on equipment-generated errors or faults. It allows access to all the system’s technical parameters, required to remotely troubleshoot a faulty system with automatic “watchdogs” running in the background, analyzing performance trends, and alerting when trends go out of the normal range. This enables HVAC teams to get on with their daily tasks, comfortable in the knowledge that everything is being monitored.
Diagnostic software tools offer several key features. Smart algorithms monitor specific system parameters, enabling predictive maintenance through the detection of technical and operational anomalies. And multi-site control helps teams work more efficiently, as they can monitor all the systems that are connected to the HVAC Remote Diagnostics solution under the same interface and tools.
It’s clear that the HVAC Remote Diagnostic solution offers many advantages, enabling technical service providers to take proactive steps to prevent system downtime and catch malfunctions before they escalate. It reduces HVAC system downtime, which in turn reduces the tenants’ discomfort, increases system lifespan by utilizing early detection of performance issues, optimizes system energy consumption by setting the system to work at optimal performance, detects anomalies as they happen, and saves the service provider travel time and ultimately VRF experts’ time.
So what Remote HVAC Diagnostic solutions are out there in the market?
Most of the HVAC manufacturers’ Remote Diagnostics solutions are proprietary and can only connect to that specific manufacturer’s HVAC systems – and to them alone. They are often limited to operating locally without remote access to the service data.
CoolAutomation’s Remote Diagnostics solution is different, as it is universal: it consists of an intuitive cloud-based application and an IoT-enabling edge device – the CloudBox, which easily plugs into any VRF HVAC system. As this is a Plug & Play solution, it automatically detects the HVAC system and available units.
Once connected to the cloud, all brand-specific parameters of the connected systems will be immediately and continuously collected, analyzed and presented in the Remote Diagnostics solution application. And so, the Technical Team can view all the connected HVACs on-site, and access as much data as they need – all through a single interface, from the comfort of their office.